Shipping Policy

Welcome to Belezaa! We are committed to providing you with the best shopping experience, from start to finish. To ensure transparency and clarity, we've outlined our shipping policies below.

1. Order Processing Time:

All orders placed with Belezaa are processed within 1-2 business days. Orders received after 2:00 PM (local time) will be processed the next business day.

2. Shipping Methods and Costs:

We offer the following shipping options:
Free shipping is available. Please allow 5-10 business days for delivery.

3. Shipping Locations:

Belezaa currently ships within the United States. We are exploring options to expand our shipping to international destinations in the future.

4. Tracking Your Order:

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status through our website or the carrier’s tracking system.

5. Delivery Time:

Delivery times may vary based on your chosen shipping method and location. While we aim to meet estimated delivery times, we cannot guarantee specific delivery dates.

6. Undeliverable Packages:

If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping costs to reship the order.

7. Shipping Delays:

Belezaa is not responsible for delays caused by factors beyond our control, such as weather conditions, carrier issues, or other unforeseen events. However, we will assist you in tracking and resolving any issues related to delayed shipments.

8. Returns Due to Shipping Issues:

If your order is damaged during shipping or you receive the wrong item, please contact our customer support team within 7 days of receiving your order. We will work to resolve the issue promptly.

9. Missing Packages:

If your package is missing, please reach out to our customer support team. We will investigate the issue and take appropriate action.

10. Contact Information:

For any questions or concerns regarding our shipping policy or your order, please contact our customer support team at Support@belezaa.com or call us at +1 (213) 377-6505 

Thank you for choosing Belezaa! We are dedicated to making your shopping experience enjoyable while ensuring that your products reach you safely and promptly.

Please note that this shipping policy is subject to change. Any updates will be posted on our website. We recommend reviewing this policy periodically for any modifications.

DBA: Belezaa

Hitech Living Limited

Address: UNIT 83 3/F YAU LEE CENTER NO.45 HOI YUEN ROAD KWUN TONG KL, 999077, HONG KONG

Email: Support@belezaa.com

Phone:  +1 (213) 377-6505